Privacy Policy

1. Introduction

Welcome to Gadainfo. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (Android/iOS) and web platform.

Gadainfo is a data collection and management platform designed for organizations to create forms, collect submissions, and analyze data. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, password, and organization details when you register
• Profile Information: User role, preferences, and settings
• Form Data: Information you submit through forms, including text, numbers, dates, selections, and ratings
• Media Files: Photos, audio recordings, and signatures you upload through forms
• Location Data: GPS coordinates when you use location-based form fields (with your permission)

2.2 Information Collected Automatically

• Device Information: Device type, operating system, unique device identifiers
• Usage Data: App features used, forms accessed, submission timestamps
• Log Data: IP address, browser type, access times, pages viewed
• Performance Data: App crashes, errors, and performance metrics

2.3 Offline Data Storage

Our mobile app stores data locally on your device when you work offline. This includes:

• Form definitions and structures
• Draft submissions not yet synced
• Media files pending upload
• User authentication tokens

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide, maintain, and improve our data collection platform
• Data Management: To store, process, and analyze form submissions
• Authentication: To verify your identity and manage your account
• Communication: To send you notifications, alerts, and updates about your data
• Analytics: To generate insights and reports from collected data
• Security: To detect, prevent, and address technical issues and fraudulent activity
• Compliance: To comply with legal obligations and enforce our terms

4. Data Storage and Security

4.1 Data Storage

Your data is stored securely on cloud servers. We use industry-standard encryption and security measures to protect your information:

• Data encryption in transit (HTTPS/TLS)
• Encrypted password storage using bcrypt
• Secure database access controls
• Regular security audits and updates

4.2 Data Retention

We retain your information for as long as your account is active or as needed to provide services. You can request deletion of your data at any time by contacting your organization administrator.

4.3 Offline Data

Data stored locally on your mobile device is protected by your device's security features. We recommend using device encryption and secure lock screens.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

5.1 Within Your Organization

Data you submit is accessible to authorized users within your organization based on assigned permissions and roles.

5.2 Service Providers

We may share information with third-party service providers who assist us in operating our platform:

• Cloud hosting providers
• Email service providers
• Analytics services
• Customer support tools

5.3 Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights and safety.

5.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Export: Download your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Location: Disable location services in your device settings

To exercise these rights, contact your organization administrator or email us at info@gadainfo.org

7. Mobile App Permissions

Our mobile app requests the following permissions:

• Camera: To capture photos for form submissions (optional)
• Photo Library: To select existing photos (optional)
• Microphone: To record audio for form submissions (optional)
• Location: To capture GPS coordinates for location-based fields (optional)
• Storage: To save forms and submissions for offline use
• Network: To sync data with the server

You can manage these permissions in your device settings at any time. Denying permissions may limit certain features.

8. Children's Privacy

Gadainfo is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

13. Consent

By using Gadainfo's mobile app or web platform, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.